AI RECEPTIONIST FOR AUSTRALIAN RESTAURANTS

AI Receptionist for Australian Restaurants

Moshi Moshi is designed to help Australian restaurant teams handle booking enquiries, collect the right details and guide guests through the reservation process while staff stay focused on service.

Try the Booking Demo View Pricing

Interactive demonstration with sample restaurant data. No real call, booking or message is created.

MOSHI MOSHIAI Receptionist

Guest request“Can I book a table?”

Understand the requestIdentify whether the guest wants to make, change or cancel a booking.

Check the detailsGather the date, time, party size and preferences, then check configured availability.

Complete or hand overOffer available options, record the request and keep staff able to review or take over.

Booking workflow updated

HOW IT WORKS

One clear path from request to action.

Understand the request

Identify whether the guest wants to make, change or cancel a booking.

Check the details

Gather the date, time, party size and preferences, then check configured availability.

Complete or hand over

Offer available options, record the request and keep staff able to review or take over.

ONE CONNECTED BOOKING CORE

The phone is a channel, not a second booking system.

Moshi Moshi is designed to send phone booking activity into the same booking workflow used by the restaurant team. Staff can review the request without copying it from a transcript into another screen.

Shared restaurant profile and booking rules
One availability check for every supported channel
One booking record for staff to review
Clear path to staff handover when needed

DESIGNED FOR RESTAURANT SERVICE

Useful tools, kept in one workflow.

Natural booking conversations

Guide guests through reservation enquiries in clear, hospitality-focused language.

Availability checks

Check requested times against the restaurant’s configured booking rules and capacity.

Alternative time suggestions

Offer suitable alternatives when the requested booking time is unavailable.

Changes and cancellations

Capture requested updates while keeping staff visibility over the booking.

Language-aware experience

Greet in English and let guests continue in a supported language configured for the service.

Staff review and handover

Route requests that need human judgement to the restaurant team.

COMMON QUESTIONS

What restaurant owners usually want to know.

What booking requests can the AI Receptionist handle?

It is designed for new reservations, booking changes, cancellations and approved booking-related questions.

Does the AI Receptionist replace restaurant staff?

No. It handles routine booking conversations while staff retain oversight and can step in when needed.

Does the demo contact a real restaurant?

No. The current experience uses sample restaurant data and does not place a real call, create a real booking or send a real message.

SEE THE WHOLE BOOKING JOURNEY

Hear the welcome. Make the booking. See the system update.

Use the interactive sample restaurant to try a booking conversation, then open Booking Management to see the reservation and guest journey.

Try Live Demo